Frequently Asked Questions
Common questions about connection, support, and service.
How do I request a new connection?
Visit the Contact page and submit your name, phone number, and installation area. Our team will contact you for availability confirmation.
How long does installation take?
Installation time depends on location feasibility, cable route, building access, and technician availability.
Do you provide router setup?
Yes, router and Wi-Fi setup support can be provided during installation or service visit.
How can I raise a complaint?
You can contact support by phone, email, WhatsApp, or by submitting the form on this website.
What details are required for support?
Please share your name, registered mobile number, connection location, and issue details.
Do you support business customers?
Yes, InfonetAppz supports business internet and network requirements for shops, offices, and small enterprises.